Post by Headmistress Silvia on Aug 15, 2006 21:17:32 GMT -5
If you need trouble, follow this Guide/Form:
Log-In Troubles:
"I cannot login!"
First, make sure you registered. Second, make sure Caps Lock is not on, as loging in is case sensitive. Finally, are you using the right password? If you forgot, let me know and I will modify your account with a temporary new password
"I never got the activation e-mail!"
First check to see if your e-mail automatically deleted it. If not, sust let me know, and I shall send you a new temporary password via e-mail. You can then login and change it, if you wish.
"After I login, it says that I am not logged in..."
Make sure you check the box that says "Stay logged in for..." It can also log you out if you change your password or e-mail address.
Thats it! Feel free to ask any questions I missed in this FAQ!
Credit to Violetstar for providing original FAQ
If you are having other difficulties, follow these steps:
1. Create a thread with a name relating to your help/troubles.
2. Copy this form and paste it in your thread [using the one in the code]:
Name: [You're RPing Name]
Problem Category: [Logging In, Code Support, Graphics Support, or Other]
Problem: [State your problem here, and give us the best description you can. ]
How many times has it happened: [How many times has this problem occurred?]
Other: [If there is anything else you would like to let us know, put it here.]
3. Wait for a moderator to reply to it.
Note: We are not replying to Support Forms that are related to a site that you own.
Log-In Troubles:
"I cannot login!"
First, make sure you registered. Second, make sure Caps Lock is not on, as loging in is case sensitive. Finally, are you using the right password? If you forgot, let me know and I will modify your account with a temporary new password
"I never got the activation e-mail!"
First check to see if your e-mail automatically deleted it. If not, sust let me know, and I shall send you a new temporary password via e-mail. You can then login and change it, if you wish.
"After I login, it says that I am not logged in..."
Make sure you check the box that says "Stay logged in for..." It can also log you out if you change your password or e-mail address.
Thats it! Feel free to ask any questions I missed in this FAQ!
Credit to Violetstar for providing original FAQ
If you are having other difficulties, follow these steps:
1. Create a thread with a name relating to your help/troubles.
2. Copy this form and paste it in your thread [using the one in the code]:
Name: [You're RPing Name]
Problem Category: [Logging In, Code Support, Graphics Support, or Other]
Problem: [State your problem here, and give us the best description you can. ]
How many times has it happened: [How many times has this problem occurred?]
Other: [If there is anything else you would like to let us know, put it here.]
[b]Name:[/b]
[b]Problem Category:[/b]
[b]Problem:[/b]
[b]How many times has it happened:[/b]
[b]Other:[/b]
3. Wait for a moderator to reply to it.
Note: We are not replying to Support Forms that are related to a site that you own.